"I believe in Howard University Hospital...," said Ms. Viktoria Trimmer, R.N. and crisis nurse, when asked what motivates her as a nurse at Howard University Hospital. This is the message and motive that resonates in the heart of each physician and especially each nurse at Howard University Hospital; and in health care, it is noticeably one of a kind.

Nurses at Howard University Hospital are certainly among the best in the nation, and their competitive advantage is the passion and deep love these nurses have in the care that Howard University Hospital provides: past, present, and future. That passion lends well to the continuous and compassionate care for patients who enter the hospital.

A patient's mother recently spoke well of physicians and nurses at Howard University Hospital.

"My daughter was treated in the ER after a bicycle/car accident last Friday. She was cared for so well by the doctors and nurses, that I wanted to let you know how much it meant to us. When I received a call from Viktoria Trimmer, her nurse, I was calmed and encouraged by how she spoke. When I got to the emergency room, I was again reassured by the care she was given. Please let those concerned know what a fine job they did, and please send to them my most sincere thanks and best wishes."

Reflecting on that experience, Ms. Trimmer remarked, "Considering the patient was alone and far away from home, I had to put myself in the shoes of the patient, and then provide a care to meet the patient's specific needs. I had to create a channel where I could be an excellent liaison for the patient, the patient's family, and the patient's physician."

"Ms. Trimmer’s position as crisis nurse was created by the Division of Nursing to improve the patient flow, patient outcomes and patient satisfaction," says assistant chief nurse Jacquelyn Billingslea, R.N., M.S.A. "It is always reassuring when patients speak of how our nurses provide excellent care on a daily basis."



About Howard University Hospital

Over the course of its 145-year history of providing the finest primary, secondary and tertiary health care services, Howard University Hospital, a Level 1 Trauma Center, has become one of the most comprehensive health care facilities in the Washington, D.C. metropolitan area. Recognized by U.S. News & World Report as one of the best hospitals in the nation for heart, rheumatology and hormonal disorders, Howard University Hospital is acclaimed as well for gerontology, dentistry and pediatric care, and specializes in sickle cell anemia and allergy and asthma, among other clinical areas. As a leading teaching hospital, Howard University Hospital conducts important research and provides education for future health care providers. For more information about Howard University Hospital, visit http://www.huhealthcare.com.
 

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